Help Center

Your privacy is our top priority. All files are encrypted during upload and are automatically deleted from our servers as soon as your order is marked as "Completed" or "Picked Up."

Our system cannot read locked files. Please remove the password from your PDF before uploading, or we won't be able to process the print job.

For areas near Mirchaibari (within 2km), we usually deliver within 24 hours. For other serviceable areas in Katihar, it might take 2-3 days depending on order volume.

Yes, we regularly deliver to different College, Libraries, and various student hostels across Katihar.

Yes! You can choose the "Self-Pickup" option at checkout to collect your prints directly from our point in Mirchaibari and save on delivery fees.

We use premium 75 GSM to 80 GSM bright white paper for all prints to ensure a crisp, professional feel for both B&W and Color documents.

Yes! Our system intelligently detects color vs. B&W pages in your PDF and calculates the price accurately to save you money.

We offer high-quality stapling and spiral binding. For special requests like thesis hard-binding, please contact us via WhatsApp.

Absolutely. You can select "Double-sided" in the print settings to reduce paper waste and costs.

Yes, we provide an invoice both digitally and physically. A digital copy is sent to your email, and a physical copy is included with your delivered package.

Yes! For orders exceeding 100 pages, our system automatically applies a volume discount to your total bill.

Since every print job is custom, orders cannot be cancelled once the "Printing" status has started. Please check your file carefully before paying.