Legal Center

How we protect you

At RelayPrint, we treat your documents with the same care as our own. Privacy isn't an option; it's our core feature.

Document Security

All uploaded PDFs are encrypted during transit. Most importantly, we permanently delete your files from our cloud storage once the order is marked as completed or picked up.

Personal Data

We only collect your name, phone number, and delivery address to fulfill your order. We never share or sell your contact information to third-party advertisers.

Rules of Service

By using RelayPrint, you agree to follow these simple guidelines for a smooth experience.

Order Timeline

We aim for lightning-fast delivery in Katihar. However, delivery times are estimates. Factors like weather, traffic, or heavy demand at our Mirchaibari hub may affect timing.

Legal Printing

You must have the legal right to print the documents you upload. We reserve the right to cancel orders containing illegal, restricted, or copyright-infringing content.

Return & Refund

Since every order is custom-printed for you, our refund policy is specific.

When can you get a refund?

• If the print quality is unreadable (ink smudges or blurs).
• If we deliver the wrong document by mistake.
• If your order is not processed within 48 hours of payment.